Premier Medical Associates Builds Compliant Provider KPIs and Achieves YoY Improvement on Quality and Risk Adjustment Metrics

Company Profile

Premier Medical Associates (PMA) is a physician-led and physician-owned value-based primary care group with a broad range of specialists and a focus on the Medicare Advantage and Medicare population in central Florida. PMAs philosophy is to support providers with the tools and resources needed to maximize their time with patients and focus on quality of care and outcomes.

The Challenge

As a value-based primary care group with an existing high standard for MRA and quality operations, PMA wanted a scalable technology foundation to deepen and drive its provider quality and risk-adjustment program and from which to build compliant provider KPIs.

Specific challenges included:

No streamlined way to get data to the point of care.
Manual, out-of-workflow processes like spreadsheets, scanning and emails with 3+ days of pre-scrubbing and FTE activity and workflows.
No line of sight into provider activity and lack of real-time data at the leadership level.
Inability to scale quality and risk adjustment operations/manage a growing organization.
Disengaged providers and concerns about burnout due to inefficiencies.

The Solution

To strengthen provider engagement and streamline its value-based operations, Premier Medical Associates deployed Vim’s point-of-care connectivity platform across 20 locations, embedding advanced workflow capabilities directly within the EHR. Through a single implementation, 45 providers gained access to tools purpose-built for Medicare Advantage populations, including quality score performance tracking and potential condition review. This approach equipped PMA with scalable oversight, real-time connectivity, and actionable insights at the point of care, aligning its physician network to payer contracts while ensuring providers could focus more fully on delivering high-quality patient care.

The Results

With Vim’s Quality and Potential Conditions capabilities embedded within their EHR, PMA has seen meaningful results including:

0.40

Increase in STARs rating YoY

77%

Diagnosis recapture rate achieved 3 months earlier than the year prior

97%

Provider engagement rate achieved within 3 months

Angel Mongeott, Chief Financial Officer

Premier Medical Associates

In the 35+ years I’ve been in healthcare across all angles, Vim is one of only three true revolutionary technologies I’ve seen.