MaxHealth Achieves 90% Gap Action Rate with Vim Diagnosis Gaps - Vim

MaxHealth Scales Provider Support, Reduces Data Analysis Process from 3 Weeks to 1 Day, and Improves Patient Experience

Company Profile

MaxHealth is a network of primary care centers that provides convenient, affordable patient-centered care in communities along Florida s west and southwest coasts. The organization is focused on value-based care contracts including multiple Medicare Advantage agreements. As a full-risk-bearing entity, MaxHealth empowers its providers to address diagnosis gaps and improve RAF scores while emphasizing quality and value in care delivery.

Company Profile

The Challenge

As a fast-growing primary care-focused organization with a large and diverse provider network spread across Florida, MaxHealth required a solution that would engage providers in diagnosis gaps workflows and provide the operational team more scalable processes to enable providers to perform under value-based care contracts such as Medicare Advantage. They also needed a solution that could interact directly within the EHR. MaxHealth prioritizes technology solutions that are scalable, that enhance risk-based performance across its provider network, and that improve quality of patient care delivery.

The Solution

MaxHealth partnered with Vim to streamline data exchange and standardize reporting across its network, deploying Vim’s Diagnosis Gaps solution through a simple, one-time integration. The approach embedded diagnosis gap capabilities directly into the EHR, ensuring that providers and staff could access the right information seamlessly within existing workflows. By working closely with Vim from the start, MaxHealth established a dynamic data exchange process that supported consistency, scalability, and alignment across 58 locations, 100 providers, and 300 medical staff.

The Results

The Results

With Vim’s Diagnosis Gaps capabilities embedded within their EHR, MaxHealth has seen rapid and meaningful results.

100
Practices brought live within 60 days
1 Day
Delivery and analysis of provider engagement data, down from 3 weeks
90%
Gap conversion rate
Michelle Leslie

Michelle Leslie, SVP of Population Health

MaxHealth

With Vim, we are able to present gaps more frequently and for more patients – and since we will continue to grow, in terms of scalability, we are able to add any patient population to the mix without increasing our workload.

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