As a value-based care (VBC) enabler organization, you empower providers to deliver better patient care. You offer resources and technology that help providers participate in value-based care and alternative payment models. However, our customers, from ACOs to modern MSOs, are often challenged with scaling their operations.
Our customers come to us to help overcome common obstacles, such as achieving adoption and engagement with out-of-workflow solutions like portals and spreadsheets. Many require payer data or data analytics to supplement their data, and they need help managing multiple Electronic Health Records (EHRs) across their owned and affiliate provider networks.
With growing pressure to scale your offering, now may be the right time to evaluate your technology infrastructure and choose a VBC platform that will help you streamline workflows, improve provider experiences, and provide valuable insights at the point of care.
To simplify the process, we’ve created a Value-Based Care Platform Evaluation Checklist that outlines the critical areas to consider when choosing technology for your organization.
Why Your Technology Choice Matters
Value-based care requires seamless collaboration among your organization, third-party vendors, payers, providers, and care teams, all powered by actionable data. A carefully chosen platform is the backbone for this collaboration, enabling success in quality improvement, risk adjustment, and patient outcomes.
But not all platforms are created equal. To find the right fit, focus on technology that simplifies connectivity to data and applications while enhancing clinical workflows to support your current needs while preparing your organization for future growth.
1. Interoperability and Scalability: Future Proof Your Tech Stack
A successful value-based care platform must be a unifying force across your operations and provider ecosystem. The ability to connect data, applications, and insights to EHR workflows is non-negotiable. Look for platforms with seamless interoperability with EHRs, payers, and third-party applications and analytics.
Key Takeaway: A scalable, interoperable solution lays the groundwork for long-term success, enabling your network and operations to grow faster.
2. EHR Integration: Meeting Providers Where They Work
Providers spend significant time in their EHRs, making deep workflow connectivity within EHRs critical to adoption and effectiveness. Choose a platform that supports the most popular EHRs and provides a clear integration roadmap.
Key Takeaway: By embedding actionable insights directly into the EHR workflow, you empower providers to focus on care, not technology.
3. Clinical Onboarding: Faster Time to Value
Adopting new technology shouldn’t be a burden for clinical teams. An ideal platform ensures customizable onboarding workflows with minimal lift from provider teams.
Key Takeaway: A streamlined onboarding process ensures providers can quickly harness the platform’s capabilities without losing precious time.
4. Provider and Care Team Experience: Simplifying Care Delivery
Technology should enhance—not hinder—provider workflows. To reduce administrative burden, prioritize solutions that deliver actionable data within an intuitive and consistent interface.
Key Takeaway: When providers have tools that feel like an extension of their workflows, they can better focus on delivering high-quality care.
5. Features and Functionality: Empowering Value-Based Care Goals
Core features must align with your organization’s clinical and operational needs. Look for platforms that provide automated features that eliminate duplicative tasks and manual data entry.
Key Takeaway: The right features enhance clinical decision-making and reduce friction at every step of the care journey.
6. Monitoring and Reporting Capabilities: Tracking What Matters
To succeed in value-based care, you need tools to measure and report on progress. Choose a platform that tracks provider actions/engagement and measures progress toward value-based goals.
Key Takeaway: Effective reporting keeps your organization on track and ensures transparency with partners and providers.
7. Technical Considerations: Reliability and Flexibility
A robust technical foundation is key to uninterrupted care delivery. Ensure your platform has a proven infrastructure that demonstrates scalability and resilience.
Key Takeaway: Technical strength isn’t just a “nice to have”—it’s a necessity for sustained success in value-based care.
8. Data Security and Compliance: Protecting Patient Trust
Healthcare organizations must prioritize data security and regulatory compliance. Look for platforms that implement and adhere to the highest security and privacy standards, such as HIPAA, HITRUST, and SOC 2 standards.
Key Takeaway: Trust is the foundation of healthcare, and a secure platform is a must-have for maintaining it.
Investing in the right technology is pivotal to thriving in value-based care. By focusing on interoperability, EHR integration, provider experience, and security, ACOs, MSOs, and value-based care enablers can empower providers, improve patient outcomes, and achieve their organizational goals.
Ready to evaluate your options? Access the checklist here and start your journey toward smarter, more connected care today.
