MyCare Medical Uses Point-of-Care Technology to Drive Improved Performance and Happier Physicians

Company Profile

MyCare Medical is a Primary Care Group that serves multiple parts of Florida and Texas. MyCare specializes in caring for older adults and keeping them healthy and transitioning them to healthy active seniors. MyCare currently serves over 50,000 value-based Medicare patients and has a total base of over 150,000 patients.

The Challenge

As a value-based MSO with multiple EHR systems, MyCare was seeking a new approach to value-based operations, wanted to scale, and had several specific challenges to overcome including:

No consistent way to get actionable clinical information to providers at the point of care
Manual, out-of-workflow processes like spreadsheets and portals
Limited visibility into provider engagement and activity
Provider burnout from labor-intensive processes.

In addition to these challenges, MyCare saw an opportunity to be better able to respond to urgent visits with the timeliness of data presented at the point of care.

The Solution

To support its diverse network of owned and affiliate providers operating across multiple EHRs, MyCare Medical deployed Vim’s point-of-care platform to replace legacy, hard-wired approaches with a scalable, easy-to-implement solution. Through a single integration, MyCare rolled out Vim’s Quality Gaps and Diagnosis Gaps applications across five EHRs, embedding critical insights directly into provider workflows with bidirectional functionality. This approach ensured consistent adoption, daily visibility for central operations, and the infrastructure needed to engage physicians at scale while advancing the organization’s quality and risk adjustment goals.

The Results

With Vim’s Quality and Diagnosis Gaps capabilities embedded within their EHR, MyCare has seen meaningful results that continue to outperform expectations:

96%

Rate of gaps addressed

4.25+

STARs across major payer contracts

100%

YoY membership growth

Milan Vyas, Chief Value-Based Care Officer

MyCare Medical

We surveyed he market extensively, and Vim has outperformed by far in terms of ease of deployment, ability to scale, and most importantly provider experience. Vim moves our quality and risk adjustment operations out of spreadsheets and connects our data bidirectionally exactly where it needs to be–in the EHR interface during visit workflows.